Everything for your vehicle including parts and accessories is available at Kfzteile24, quickly and cheaply. You can purchase engine oil, anti-freeze for the coolant, lamps, or windscreen wipers from the online stores of Kfzteile24 with Kfzteile24 Gutscheinecode at www.kfzteile24.de. You can also visit the Kfzteile24 stores to take friendly advice on the purchase of vehicle-specific components to support you in search of suitable car parts for your car.
The branches of Kfzteile24 are located at a convenient place and anybody can reach quickly by public transport, or by their car. There are sufficient parking spaces available for the customers at each location.
In this article, we will highlight the important information about Kfzteile24 products and processings returns as well as warranty and guarantee cases for customers’ ease.
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KFZTEILE24 RETURN POLICY:
To process the return or exchange of the parts as quickly as possible, customers will have to follow the below simple steps:
- Fill out the return form and enclose it in the package to enable speedy processing. If the item has already been installed on the vehicle, you can use the warranty claim.
- Pack all items to be returned in their original packaging in a well-padded package. Send the products in a sturdy box for security reasons, and not just in the item packaging, and enclose the completed return form with the products.
- The return shipment is free of charge for our customers. Simply print out the return label and attach it to the top of the package where it should be visible. You can deliver the return package to any post office. Once we received the package, you will receive written notification from Kfzteile24 by email.
- After receiving your package at Kfzteile24, we will process your return as soon as possible. Refunds will be made using the payment method you originally selected when placing the order. It usually takes 14 days to credit the purchase amount. The same applies to the reshipment when exchanging parts.
- Big accessories and parts like batteries cannot be transported by DHL and must be picked up by a freight forwarder. Customers can contact the Customer Service easily and convenient for the return of batteries and bulky goods, who will arrange a corresponding collection order.
PRODUCT DAMAGED IN TRANSIT:
If in case, the delivery results in damage, report this directly to the delivery driver and refuse acceptance. Also, inform Kfzteile24 through email. Kfzteile Customer Service Team will contact you immediately and coordinate everything with you.
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Customers can exchange the unutilized spare part as part of your right to return. They can do this from the returns form choose repeat delivery and enter the new article number in the corresponding column. If there is any price difference, Kfzteile24 will contact you and coordinate a refund or additional payment with you.
Exchange items are goods that are repaired and have a deposit value that is paid at the time of purchase. If you bought an exchange item, you will find the deposit value on your invoice. To get back the deposit value shown on your invoice receipt, send the old part back to Kfzteile24 in its entirely and stamp the package sufficiently.